After a pump out, most septic companies never contact that customer again. Auspero sends an automatic text when each customer is due, and you see every booked job in your monthly report.
Start with a one time campaign before any monthly plan.
On a past customer’s phone
Due for a pump out? They hear from you first.
When each customer is due
Each past customer gets a text when their next pump out comes due.
From your business
The text comes from your business, so they know who is asking.
Past customerText message
Pump reminder
Hi Pat, your septic tank is due for a pump out. Want us to put you on the schedule?
Yes, sometime next week works.
Alert to owner: Pat wants a pump out next week.
Replies come to you
When a customer answers, you get the details on your phone.
Booked jobs in your report
Every job a reminder brings back shows up in your monthly report.
The problem
After a pump out, most septic companies never contact that customer again. Three to five years later the tank is due, and the customer calls whoever they find first.
What you get
Past customers, booked again.
A text when each customer is due
Every past customer gets a reminder from your business when their next pump out comes due.
Start with the list you have
Invoices, QuickBooks or even a notebook is enough to start.
Replies come to your phone
When a customer answers, you get the details so you can call back and set the day.
Booked jobs in your report
Every job a reminder brings back shows up in your monthly report, in jobs and dollars.
A one time campaign to start
Septic companies can start with a one time pump reminder campaign before committing to a monthly plan.
Part of the Growth package
Pump reminders to past customers are included in Growth and Full system.
How it works
Your list in. Pump outs back.
1
Step 1: Send me your list
Past customers from your invoices, QuickBooks or a notebook, with when you last pumped their tank.
2
Step 2: I set the reminders
Each customer gets a text from your business when their next pump out comes due.
3
Step 3: Customers come back
Replies come to your phone, and every booked job shows up in your monthly report.
Packages
Three packages. Prices on the page.
Each package includes everything in the one before it, plus more.
A list of past customers. Invoices, QuickBooks or even a notebook is enough to start.
Yes. Septic companies can start with a one time pump reminder campaign before committing to a monthly plan. Ask on your free check.
No. When you miss a call, the customer gets a text from your business within two minutes asking what they need, and you get the details on your phone so you can call back.
The rest of the system
Five services. One system.
Websites
Built to make the phone ring.
Fast on a phone, clear about the work you do and where you do it, with a call button and a quote form on every screen.
Find out where you show up on Google and how many calls you’re missing.
I search for your service in your town to see where you land, then call your business and fill out your form like a real customer would. You get what happened and the first three things to fix. It’s free.